SYABAS memang syabas ya *sarcasm*

1. Empangan selangor diuruskan oleh Syabas. 

2. 70% shares di Syabas kepunyaan Puncak Niaga Holdings Bhd (http://www.syabas.com.my/corporate/about-us-our-business). 

3. Pengerusi PNHB ialah Rozali Ismail yang juga merupakan Bendahari parti UMNO (http://www.puncakniaga.com.my/pnhb2/index.php/2011-09-15-09-57-53). 

4. Sebanyak RM20 juta gratuiti dibayar kepada pengerusinya pada tahun 2013 walaupun tidak cekap dalam menguruskan konsesi air (http://www.themalaymailonline.com/malaysia/article/puncak-niaga-boss-got-rm20m-for-incompetence-dap-mp-claims).

5. Syabas gagal dalam menangani isu kekurangan air dan enggan datang dengan rancangan untuk catuan air dan telah meninggalkan tanggungjawab untuk negeri Selangor (http://www.themalaysianinsider.com/malaysia/article/selangor-government-will-act-on-water-rationing-since-syabas-has-not).

Saya bersetuju bahawa kerajaan Selangor harus menangani isu ini lebih awal dan mempunyai perancangan jangka panjang (mungkin membina empangan yang lebih untuk menyokong rakyat Selangor yang semakin banyak).

Namun, kenapa kerajaan negeri Selangor 2005 (BN) dan Kerajaan memberi konsesi ini kepada SYABAS untuk tempoh tiga puluh (30) tahun bermula pada 1 Januari 2005, menurut Perjanjian Konsesi bertarikh 15 Disember 2004 (http://www.syabas.com.my/corporate/about-us-our-business). Fikirkan lah.

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Of course, my Malay needed further improvement as I'm only capable of using it for normal conversation, not on debating against another. Nonetheless, people should check things out for themselves and make their own decisions, instead of listening to me or others.

Horror on the road with horrendous Malaysia's Taxi Drivers

Malaysia’s Taxis are horrendous, either in their driving, attitude or by “extorting” for payment for charging fix price instead of using the meter. Though not all, but one can certainly hears horror stories more than frequent these days.

It is considered “a driver’s common sense” to avoid or give way to taxi drivers on the road as they are aggressive and won’t be bothered should their vehicle collide with yours. If accident should happen, either they will disappear in speed of lightening, or they will bully their way into telling you it’s your fault and you should compensate them for the damage. As none bothers to lodge complaints against taxi drivers for fear of hassle, they have gotten brazen and even more dangerous on the road.

Today however, I intend to do something about it. On Persiaran Surian (23/04/2014 @ 7.35am), this taxi bearing the plat HBA8458 was so reckless that he almost collide against my vehicle several times. I was on the left lane, and without any indication, he served into my lane taking a sudden left turning from the right lane towards Persiaran Bukit Utama. And that is not all. This driver was serving from left to right, unable to either decide or maintain on his side of the road while kept emergency braking for no particular reason. Shocked and angered, I decided to lodge a complaint only to be disappointed that there isn’t any way to direct the complaint to the right department effectively.

I was directed to the main government website (http://mygov.malaysia.gov.my/) but was more than disappointed with the unhelpful layout as the link for Public Complaints (PCB) is not working. Later, I visited NCCC portal (http://www.nccc.org.my/) to which a complaint has been lodge, but I’m not too sure how this issue will be handled as they may not be the right department to handle such complaint.

Nonetheless, I finally understood why Malaysians has this “tidak apa” attitude and not bothered to do any official complaint. Just to find the right channel to place one’s complaint is a hassle, with the main government portal lacking significantly in this area. For all the money invested into improving the governmental websites, it is highly disappointing that such is the result of the announced improvement. 

PosMalaysia's inefficiency

Here I am again, ranting bout the same old thing. Again. Yet the funny part is, despite complaints and suggestions given, nothing has been done to improve. Is this really how any national company should operate in this country?

It is interesting to note that a national delivery company is doing tonnes of other things - payment for utilities bills, assessments and such - and is currently offering even more services or products for sale in its outlets. Yet, it can't even accomplish service efficiency in its core product/service - which is national delivery.

Then again, perhaps this is only a problem faced by small town people of RAWANG. I have heard from friends that in their locations such as Subang or Petaling, the outlets provide a separate counter to handle deliveries - this work best mainly because customers who just want to drop a quick parcels will not be stuck with others who are queuing up to pay their bills. This strategy make much more sense as focus are given to their core product/service. And of course, when there's no customer wanting delivery, the staffs can easily switch back to work on those bills. 

Oh, since now I'm on the others or extra services - it is amusing to see how often the system breaks down which causes furious customers who either waiting in line, or customers who faced the same "System Down" the day before - shoots out burning fire breaths! Sometimes I take pity with the staffs, for their are not to be blamed for system failure and such. On other occasions I will be part of the pissed-off group, due to rude staffs and their extremely slow work attitude.

As PosMalaysia Rawang has just recently moved into AEON Rawang last month, it is understandable things can be a little messy. But surely, this move is not very sudden? I was told that the reason for the move is because the last location in a shop is getting very crowded and mainly they want to employ more staffs to deal with the crowd. Yet after a month of opening in AEON, no new staff has been employed - meaning to say the time is too short to hire? Like seriously?

Perhaps I should really take a fellow friend's suggestion into action. Open a booth outside PosMalaysia - service for sale is online bill payment with just RM2 charge. Surely I can easily make a hundred a day. All I need is - a laptop, internet connection and a printer.