Horror on the road with horrendous Malaysia's Taxi Drivers

Malaysia’s Taxis are horrendous, either in their driving, attitude or by “extorting” for payment for charging fix price instead of using the meter. Though not all, but one can certainly hears horror stories more than frequent these days.

It is considered “a driver’s common sense” to avoid or give way to taxi drivers on the road as they are aggressive and won’t be bothered should their vehicle collide with yours. If accident should happen, either they will disappear in speed of lightening, or they will bully their way into telling you it’s your fault and you should compensate them for the damage. As none bothers to lodge complaints against taxi drivers for fear of hassle, they have gotten brazen and even more dangerous on the road.

Today however, I intend to do something about it. On Persiaran Surian (23/04/2014 @ 7.35am), this taxi bearing the plat HBA8458 was so reckless that he almost collide against my vehicle several times. I was on the left lane, and without any indication, he served into my lane taking a sudden left turning from the right lane towards Persiaran Bukit Utama. And that is not all. This driver was serving from left to right, unable to either decide or maintain on his side of the road while kept emergency braking for no particular reason. Shocked and angered, I decided to lodge a complaint only to be disappointed that there isn’t any way to direct the complaint to the right department effectively.

I was directed to the main government website (http://mygov.malaysia.gov.my/) but was more than disappointed with the unhelpful layout as the link for Public Complaints (PCB) is not working. Later, I visited NCCC portal (http://www.nccc.org.my/) to which a complaint has been lodge, but I’m not too sure how this issue will be handled as they may not be the right department to handle such complaint.

Nonetheless, I finally understood why Malaysians has this “tidak apa” attitude and not bothered to do any official complaint. Just to find the right channel to place one’s complaint is a hassle, with the main government portal lacking significantly in this area. For all the money invested into improving the governmental websites, it is highly disappointing that such is the result of the announced improvement.